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PC Support Technician A+
This course provides the candidate with a thorough understanding of the technical and practical skills involved in PC technical support, the course covers the Hardware and software support.
Entry Requirements
3-5 GCSE including English language, maths and willingness to study
Hardware Support Area
• Working Safely with Computers
• The Internal Components of Computers
• Portable Computers
• Motherboard layout
• Procedures for solving Computer Problems
• Computer Peripherals
• Communications between Computers
Software Support Area
• Computer Operating Systems
• Strategies for Managing Computer Memory
• Computer Networking and Communications
• Working with Operating Systems
• Procedures for Solving Operating System Problems
Course duration: 1 year
Course fee: Ł3000
Part of MCSE course but could be taken on its own and it is a qualification in its own right.
OCR/RSA award
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